Hello from the Team Dream/Cub House Team. Like many of you, we have been continuously reading the latest news, discussing our concerns and planning a best course of action. We are here with an update on our plan during this challenging and uncertain time.
We’d like to acknowledge how incredibly fortunate we are to have so many awesome people from all over the world come visit us at The Cub House. Our community, locally and internationally, is very important to us. We truly love to meet all of you and to hang out and chat with everyone that stops by to see us. Right now though, in order to protect the health and safety of that community, we have decided to take the important step of temporarily closing our brick and mortar location beginning immediately.
We are still offering essential bike service by appointment only. Head over to The Cub House site for more information.
We will continue to monitor the latest news and to make decisions that keep our employees, customers and community at large safe and healthy. We encourage you to do the same and we’d like to thank everyone that is doing their part to flatten the curve.
This situation is still rapidly evolving and we will adapt accordingly as information becomes available to us. Once the situation looks healthier and safer we will high five and Lazy Sunday again! For now, details of our plan are below.
- The Cub House is currently closed to customers, but our bike service department is still open. Go to cubhouse.cc for more information and follow @teamdreamteam and @itsnotabikeshop for updates on our schedule.
- The Team Dream and Ringtail online stores are still open and we will continue to ship orders. We have safety precautions in place for our employees and will be cleaning the shop thoroughly.
- During the brick and mortar store closure we are offering free shipping on ALL domestic orders within the USA and all orders over $200 internationally.
- Gift cards are always available and are delivered digitally.
- Please reach out with any concerns regarding a current order, or any future orders you wish to place at email@example.com
- Text/Call our shop 626-755-3003 with questions about anything!
We love you and hope everyone can stay healthy and happy during this tough time!
Love, The Cub House + Team Dream